Refund & Cancellation Policy

Last Updated: January 22, 2026

1. Overview

This Refund Policy applies to all purchases made through CloudCampus platform operated by Ncriptech Global Pvt Limited.

2. Refund Eligibility

Full Refund (Within 7 Days)

You are eligible for a full refund if:

• You request a refund within 7 days of purchase
• You have not extensively used the service
• The service did not meet the described specifications

Partial Refund

Partial refunds may be considered for:

• Technical issues that cannot be resolved
• Service unavailability for extended periods

No Refund

Refunds will NOT be provided for:

• Requests made after 7 days of purchase
• Change of mind after extensive use
• Violation of Terms of Use

3. How to Request a Refund

To request a refund:

1. Email us at info@ncriptech.com with subject "Refund Request"
2. Include your order/transaction ID
3. Provide reason for refund request
4. We will respond within 3-5 business days

4. Refund Processing

• Approved refunds will be processed within 7-10 business days
• Refunds will be credited to the original payment method
• Processing time may vary based on your bank/payment provider

5. Subscription Cancellation

• You may cancel your subscription at any time
• Cancellation will be effective at the end of current billing period
• No refunds for partial billing periods

6. Contact Us

For refund inquiries:

Ncriptech Global Pvt Limited

• Email: info@ncriptech.com
• Phone: 9836807060
• Address: 2nd Floor, Rainbow Apartment, Kanaipur, Konnagar, West Bengal - 712246